Return Information
We want you to be comfortable with your purchase.
If you decide that an eligible product is not right for you, you may request a return within the applicable return window.
Products should normally be returned in unused and resalable condition with the original packaging and included components.
Conditions for Returns
Before requesting a return, please make sure:
- The product is within the applicable return period.
- The item has not been used or damaged.
- Original packaging is available where applicable.
- Accessories and included components are returned with the product.
- The item is not listed as final sale or otherwise excluded from returns.
Additional conditions may apply to certain products.
Return Review
Once a return is received, the product may be inspected to confirm that it meets the applicable return requirements.
A return that does not meet those requirements may not qualify for a full refund.
Damaged or Defective Products
If you receive an item that is damaged, defective, or otherwise has a qualifying issue, please contact us promptly after delivery.
Please keep the product and its packaging until the issue has been reviewed.
Photographs or additional information may be requested.
Wrong Product
If the item you receive differs from the product shown on your order, please notify us as soon as possible.
We will review the order and shipment details and determine the appropriate resolution.
Refunds
For an approved return, the applicable refund will generally be issued to the original payment method.
After the refund has been processed, your payment provider may require additional time before the funds appear in your account.
Shipping Fees
Shipping fees associated with the original order may not be refundable for standard returns.
Return shipping costs may also be the responsibility of the customer unless the return is due to an incorrect, damaged, or defective item.
Exchanges
Where available, eligible items may be exchanged for another product.
Exchanges depend on inventory availability and may not be available for every product.
Items Excluded From Returns
Certain products may be non-returnable due to their nature, customization, hygiene considerations, final-sale status, or applicable legal requirements.
Policy Changes
This policy may be modified periodically. Updates will be published on this page.